Privacy Policy

Effective Date: March 26, 2021

Business Name: ACC Ceramics ATL

Location: Buford, GA (Hall County)

This Privacy Policy describes how ACC Ceramics ATL (“we,” “us,” or “our”) collects, uses, protects, and shares personal information collected through our website, online booking forms, customer intake records, and direct communications.

1. Information We Collect

• Contact Information: Name, phone number, email address, and billing/physical address.
• Vehicle Information: Year, make, model, VIN, color, license plate number, and notes on vehicle condition or prior film/coating history.
• Payment Data: Credit/debit card numbers and billing addresses processed securely through third-party payment gateways. We do not store raw card numbers on local servers.
• Media & Visual Data: Photographs and videos of vehicle condition (before, during, and after services like detailing, ceramic coating, window tinting, and PPF removal).
• Technical & Usage Data: IP address, browser type, device information, and site interaction data collected via standard cookies when visiting our website.

2. How We Use Your Information

• Schedule, execute, and invoice detailing, ceramic coating, tinting, and PPF removal services.
• Send appointment confirmations, service updates, pickup notifications, and follow-up aftercare guidelines.
• Process payments, issue receipts, and manage deposits.
• Comply with state recordkeeping, tax obligations, and legal requirements under Georgia law.
• Promote our work via website galleries and social media platforms using vehicle photos (license plates and personal identifiers are blurred or removed upon request).

3. How We Share Information

We do not sell, rent, or trade your personal data to third parties. We share information only with:

 

• Service Providers: Third-party software providers that assist in payment processing, appointment scheduling, SMS/email notifications, and website hosting.
• Legal Authorities: Regulatory agencies or law enforcement when required by law, subpoena, or to protect our legal rights, property, or safety.

4. Data Security & Storage

• We implement administrative, technical, and physical safeguards designed to protect your personal and vehicle data from unauthorized access, loss, or disclosure.
• While we follow industry-standard security practices, no electronic transmission or storage method is guaranteed 100% secure.

5. Media & Vehicle Photography Rights

• ACC Ceramics ATL reserves the right to capture photos and videos of customer vehicles before, during, and after our work for internal documentation, quality control, and promotional marketing.
• If you do not wish for your vehicle’s imagery to be used publicly on social media or marketing channels, you may opt out by notifying us in writing prior to service start.

6. SMS and Communication Consent

• By providing your mobile number, you consent to receive transactional SMS messages regarding appointments, job status, and invoices.
• You may opt out of non-essential marketing messages at any time by replying “STOP” to any text communication.

 

7. Your Choices & Contact Information

You may request access to, correction of, or deletion of your personal contact records by contacting us directly:

• ACC Ceramics ATL
• Location: Buford, GA (Hall County)
• Email / Inquiries: Contact via our official website or business intake channels.

 

8. Policy Updates

We reserve the right to revise this Privacy Policy at any time. Changes will be posted to this document with an updated “Effective Date.”